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Trial to paid conversion is the heartbeat of a product-led SaaS. It is the share of trial users who become paying customers. Get it right and self-serve growth compounds. Get it wrong and every dollar you spend filling the top of the funnel leaks out the bottom.
The benchmark depends entirely on the trial type. Freemium converts in the low single digits because most users never meant to pay. Opt-in free trials land higher. Card-required trials higher still. Compare yourself to your model, not someone else.
The lever is almost always activation, not pricing. Users who reach the value moment convert. Users who never get there churn out of the trial silently. Find the one or two actions that predict conversion and build onboarding to drive them.
Resist the urge to gate harder just to lift the rate. Requiring a card raises the conversion percentage while shrinking the funnel. The number that matters is paying customers, not the ratio in isolation.
A trial to paid calculator divides the number of trials that became paying customers by the total trials started, giving your trial conversion rate as a percentage.
It depends on the model. Freemium runs about 1 to 5 percent, opt-in free trials 15 to 25 percent and card-required trials 40 to 60 percent. Compare to your trial type, not a single number.
Focus on activation, not pricing. Get users to the product value moment fast. The actions that predict conversion are usually a small set you can design onboarding around.
It lifts the conversion percentage but shrinks the funnel. Optimise for total paying customers, not the ratio, before adding a card gate.
Low trial to paid usually means an activation problem, not a pricing one. Book a 30-minute audit and we will find where users drop. No sales sequence.
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