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TG3 SaaS/Glossary/Annual recurring revenue
SaaS metrics glossary

What is annual recurring revenue (ARR)?

Annual recurring revenue is the headline number SaaS runs on, the yearly value of everything that recurs. Here is the plain definition, the formula and the mistakes that make a reported ARR misleading.

Definition
Annual recurring revenue (ARR) is the value of your recurring subscription revenue over a year, normalised to an annual figure. It counts only what recurs, so it excludes one-off fees and services. ARR is the standard yardstick for SaaS scale, growth and valuation.

ARR and MRR are the same recurring revenue at different time scales, so ARR is roughly MRR times 12. The trap is padding ARR with revenue that does not recur. Counting a one-off implementation fee or a short pilot as ARR inflates the number and breaks every metric that builds on it, from growth rate to valuation.

How to calculate it

The annual recurring revenue formula.

ARR = Monthly recurring revenue x 12
Monthly recurring revenue: normalised recurring revenue for a month. Multiply by 12 for the annual run rate. Only revenue that genuinely recurs belongs in ARR, no setup fees or one-off services.

The free ARR growth rate calculator works out how fast your annual recurring revenue is compounding.

Benchmarks

What makes annual recurring revenue reliable.

A reliable ARR counts only revenue that will recur. The common abuse is rolling in one-time fees, professional services or unsigned pipeline to make the number look bigger. That borrowed growth reverses the moment those one-offs do not repeat, so a padded ARR sets up a miss later.

ARR matters most as a growth rate, not a level. Two companies at $10M ARR are worlds apart if one is growing 80 percent a year and the other 15. That is why the Rule of 40 pairs ARR growth with profitability, to judge the quality of the growth and not just its size.

How to improve it

Three ways to grow annual recurring revenue.

01

Add net new ARR

New customers and expansion both feed ARR. Net new ARR, after churn, is the number that actually moves the annual figure.

02

Shift to annual contracts

Annual plans lock in revenue and improve retention, which makes ARR more durable and pulls cash forward at the same time.

03

Defend against churn

Churned ARR silently eats new sales. Protecting the base is what turns gross new ARR into real net growth.

Common questions

Questions about annual recurring revenue.

What is annual recurring revenue in simple terms?+

ARR is the yearly value of all the subscription revenue you can count on repeating. It normalises everything to an annual figure and leaves out one-time fees, so it reflects the durable, predictable part of the business. It is the number SaaS companies and investors use to talk about scale.

How do you calculate ARR?+

The simplest way is monthly recurring revenue times 12, since ARR and MRR are the same recurring revenue at different time scales. For contract-based businesses you can also sum the annualised value of every active subscription. Either way, only revenue that genuinely recurs belongs in the figure.

What is the difference between ARR and revenue?+

Total revenue includes everything you earn, recurring or not, such as setup fees, services and one-off charges. ARR counts only the recurring subscription portion, annualised. A company can have high total revenue but modest ARR if a lot of its income is one-time and ARR is the better gauge of durable SaaS value.

What should not be counted in ARR?+

Anything that does not recur. One-time setup and implementation fees, professional services, short pilots and unsigned pipeline all get excluded. Rolling them in inflates ARR and creates a gap that shows up later when the one-offs do not repeat. Clean ARR is recurring subscription revenue only.

Is ARR growth rate more important than ARR?+

Often, yes. Two companies at the same ARR can be completely different businesses if one is growing far faster. Investors care about the trajectory, not just the level, which is why ARR growth rate and frameworks like the Rule of 40 carry so much weight. A high ARR growing slowly is worth less than a smaller one compounding fast.

ARR growth stalling?

If ARR is climbing slower each quarter, the cause is usually upstream in demand or retention. Book a 30-minute audit and we will pinpoint it. No sales sequence.

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