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TG3 SaaS / Case studies / HR SaaS · illustrative
Illustrative scenario
Illustrative scenario · HR SaaS

HR SaaS case study: an illustrative multi-team committee win.

Illustrative scenario. A worked example of how we'd run this kind of engagement, not a specific client result. The numbers are targets that show what good looks like.

Type
Illustrative scenario
Industry
B2B HR SaaS
Starting point
~$3M ARR, flat
Engagement window
Modelled over 6 months
Services modelled
Paid · Lifecycle
2.1×
Pipeline, target
+34%
Activation rate, target
7 mo
Payback, target
4
Buyers reached/deal
PhaseFocusIllustrative target
Weeks 1 to 4Audit and diagnosisPinpoint where the funnel leaks
Early monthsBuild: Paid · LifecycleShip the plays that fit this buyer
Later monthsCompound and measureMove toward the illustrative targets above
Illustrative targets for an engagement like this. Not a real client outcome.
01
The situation

The HR SaaS plateau. Signups climbing, revenue flat.

Here is a common HR SaaS case study setup: a free trial machine that converts users but not committees. Signups look great, revenue does not move, because the person who signs up is not the person who buys.

HR signs up to test it. Then IT, finance and legal all have to say yes and nobody marketed to them. The deal stalls in a committee the funnel never acknowledged.

02
The diagnosis

Why an HR SaaS funnel ignores the buying committee.

The whole funnel is built for one persona, the HR end user and the buy needs four.

No content for the IT security questions, nothing for finance's ROI case, nothing for legal's data concerns. And activation, the thing that actually predicts whether HR will champion it internally, gets no attention at all. A signup who never activates never sells the deal upward.

03
The plays

The HR SaaS plays we'd run. Paid for reach, lifecycle for adoption.

Two moves for an HR SaaS in this spot.

Paid acquisition tuned to reach the whole committee, not just HR, with messaging and assets for IT, finance and legal, see paid. And lifecycle built to drive activation so the HR champion actually feels the value and carries it into the committee, see lifecycle and the HR SaaS playbook. Adoption is the marketing job here, not just acquisition.

04
What good looks like

What good looks like for an HR SaaS engagement at six months.

The target is committees that say yes, not trials that expire.

Pipeline roughly doubling on deals with multiple buyers engaged, activation up a third so champions have something to champion and payback inside a sensible window. Illustrative targets, not a real client number. The signal that it is working is deals with four buyers reached instead of one.

05
What we'd watch

If we ran this for real. Three things we'd watch.

Three risks would decide a live HR SaaS engagement. Naming them up front.

01
Don't confuse activation with onboarding. Sending more welcome emails is not activation. Find the one action that predicts retention and drive that, everything else is noise.
02
Committee content can't be generic. IT, finance and legal each need real answers, not a one-pager with their logo swapped in. Thin committee content fools nobody.
03
Watch paid payback per persona. Reaching four buyers costs more than reaching one. The payback math has to hold at the committee level, not just the user level.
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